Information
Measurements Guide
Mr. Tango Shoes, thinking of our customers, presents an interesting video on how to take correct measurements, which are needed when you place an order. After you have taken your time learning this simple process, you can send your feet outlines by taking a picture with your smartphone and send by email or fax (786 565 4992) or by email, in a PDF format, to: info@mrtangoshoes.com.
Returns:
Products returned for exchange MUST NOT be worn. PLEASE TRY ON YOUR SHOES ON A CLEAN AND SOFT SURFACE IN ORDER TO AVOID SOILING OF SUEDE SOLES. SHOES WITH SOILED SOLES, OR SHOES WHICH HAVE BEEN USED ON A HARD SURFACES CANNOT BE RETURNED FOR EXCHANGE.
As part of our goal to be the most convenient way to buy shoes, we accept returns and exchanges for products purchased through the Mr. Tango Shoes website.
BEFORE YOU SHIP THE SHOES call us at 786-888-6619 or email us at info@mrtangoshoes.com stating the reasons for your return. You will receive instructions for the return shipping.
Shoes must be returned within 4 days after delivery and must be completely unspoiled. Please attach a copy of your receipt and a letter stating the reason for your return. We will make a new pair of shoes with the necessary corrections without any extra cost.
Customs Duties:
For countries outside the United States must be paid by the customer.
Refunds:
NO REFUNDS FOR SHOE-LAST AND SPECIAL MOLD ORDERS!
When a shoe color combination is considered exotic; the exchange and return warranty does not apply, the customer will be warned.
When a shoe design is considered exotic; the exchange and return warranty does not apply, the customer will be warned.
Important: DEADLINE FOR REQUESTING REFUNDS IS 2 MONTHS,this time period is counted since the day the order enters our system,if this time period expires, the CLAIM WILL NOT BE ACCEPTED.
Generalities:
You will be responsible for the shipping costs on products exchanged or returned, except for exchanged items shipped from us to you.
The address for returned merchandise is:
6878 Navajo Rd unit #86
San Diego California 92119 In order to solve further questions you may have, please contact us at 786-888-6619, or by email at info@mrtangoshoes.com
We have been in the dance-shoe business for over 20 years. We specialize in custom made dancing shoes, which means we make our dance shoes one by one, with the hands of expert dance artisans (shoemakers). Any order takes around 4 to 5 weeks to be fully manufactured. The delivery takes about 5 business days after the package is picked up by the courier at the factory. We offer a special rush delivery service (2 weeks) and it costs an extra USD $35.00 – since we would need to stop the production of other shoes to give priority to those which were ordered under special rush delivery. – The shoe size varies depending on the workmanship. For that reason, shoes are made based on the feet drawings with the measurements provided by the customer. However, not always the correct fit is gotten. Thus, we have some important recommendations for you:
- Ask for somebody’s help to trace your feet. Please do not try to trace it by yourself.
- Trace your feet in the morning when they are relaxed.
- When you put your foot on the piece of paper for tracing it, please do not stand so that the foot being traced will not bear all the weight of your body. Otherwise, your foot will seem to be wider than it really is.
- Please make sure that the drawings and tracings are clear.
- When measuring the widest part, please check twice, or as many times as necessary, to make sure the measurements are correct.
- FOR LARGER SIZES: Women shoes will have an extra cost if the size is larger than 11. In the case of men shoes, the extra cost will apply for sizes larger than 12.
- We do not manufacture shoes with different sizes in the same pair, if this is your case, you must purchase a custom shoe last, which has a cost of $ 100.00 and will be stored by us for future opportunities in which you want to order new pairs of shoes. This also applies in special cases where for some reason one or both feet have large deformations or bunions that imply the need for special footwear that exceeds the limits of standard shoe molds, any other condition that may be considered as special, must also be processed under custom shoe last order first.
- No refunds for shoe-last orders!
- Our prices DO NOT include shipping costs, the customer is responsible for any customs fees and logistics/ handling of the package, also the customer has to pay the total value of the shipment to the destination country, we reserve the right to include shipping costs at will.
IMPORTANT: IF YOU DO NOT PROVIDE YOUR FOOT MEASUREMENTS, YOUR ORDER WILL NOT BE PROCESSED (PUT ON HOLD) UNTIL YOU PROVIDE THEM VIA FAX OR EMAIL.
REMEMBER: EVEN WITH ALL THE INFORMATION PROVIDED, THERE IS A POSSIBILITY THAT WE DO NOT GET THE CORRECT FIT, IN THAT CASE, WE WOULD MAKE A NEW PAIR OF SHOES BASED ON THE INFORMATION THAT YOU WOULD PROVIDE ABOUT THE FIT ISSUES, AND THE NECESSARY CORRECTIONS WOULD BE MADE. THIS INDEED AT NO EXTRA COST TO YOU. BUT PLEASE BE PATIENT. Sometimes you need to try on many different pairs of shoes to get the correct fit. Now imagine buying shoes online. THE SHOES WOULD BE REMADE UP TO TWO TIMES IF NECESSARY. If the fit is still not appropriate, your money will be REFUNDED, EXCEPT SHIPPING COST.
We are the only online dance-shoe company that offers this guarantee to our customers for a very fair price considering the high-quality custom made shoes we manufacture.
IMPORTANT: Sometimes faxes do not come in the actual size. Please make sure that you measure from the longest toe to the back end of the heel in a straight line, and measure the ball of both feet all the way around.
Our fax number is 786 565 4992. For detailed instructions on how to take the tracings with the measurements, please click here.
Products returned for exchange MUST NOT be worn. PLEASE TRY ON YOUR SHOES ON A CLEAN AND SOFT SURFACE TO AVOID THE SOILING OF SUEDE SOLES. SHOES WITH SOILED SOLES, OR SHOES WHICH HAVE BEEN USED ON A HARD SURFACE CANNOT BE RETURNED FOR EXCHANGE. As part of our goal to be the most convenient way to buy shoes, we accept returns and exchanges for products purchased through the Mr. Tango Shoes website.
BEFORE YOU SHIP THE SHOES call us at 786-888-6619, or email us at info@mrtangoshoes.com stating the reasons for your return. You will receive further instructions for the shipping Shoes must be returned within four days after delivery, and must be completely unsoiled. Please attach a copy of your receipt and a letter stating the reason for your return. We will make a new pair of shoes with the necessary corrections without any extra cost. NO REFUNDS FOR SHOE-LAST ORDERS! You will be responsible for the shipping costs on products exchanged or returned, except for exchanged items shipped from us to you. The address for returned merchandise is: 6878 Navajo Rd unit #86 San Diego California 92119 For questions call us at 786-888-6619, or email us at either mrtango@inbox.com, or at sales@mrtangoshoes.com We have been in the dance-shoe business for over 20 years.
We specialize in custom made dancing shoes, which means that we make our dance shoes one by one, with the hands of expert dance artisans (shoemakers). Any order takes around 4 weeks.The delivery takes about 5 business days, after clearance from the factory. We offer optional special rush delivery service (2 weeks) and it costs US$30 extra – since we would need to stop the production of other shoes to give a priority to those ordered in rush-. The shoe size varies depending on the workmanship. For that reason, shoes are made based on the feet drawings with the measurements provided by the customer. However, not always the correct fit is gotten, thus we have some important recommendations for you: Ask for somebody’s help to trace your feet. Please do not try to trace your feet by yourself. Please trace your feet in the morning when they are relaxed. When you stand on the sheet of paper, please do not stand making the foot to be traced endure all of your weight, otherwise your foot will seem to be wider than it really is. Please make sure that the drawings and tracings are clear.
When measuring the widest part, please check twice, or as many times as necessary to make sure the measurements are correct. FOR LARGER SIZES: Women shoes will have an extra cost if the size is larger than 11 ½. In the case of men’s shoes, the extra cost will apply for sizes larger than 13 ½. IMPORTANT: IF THE MEASUREMENTS ARE NOT PROVIDED AFTER TWO WEEKS, THE ORDER WILL BE PROCESSED BASED ONLY ON THE SHOE SIZE INFORMATION PROVIDED BY THE CUSTOMER. REMEMBER: EVEN WITH ALL THE INFORMATION PROVIDED THERE IS A POSSIBILITY THAT THE CORRECT FIT IS NOT GOTTEN. IN THAT CASE WE WOULD MAKE A NEW PAIR OF SHOES BASED ON THE CORRECTIONS WITH NO EXTRA COST TO YOU! BUT PLEASE BE PATIENT. Sometime you need to try on many different pairs of shoes to get the correct fit. Now imagine buying shoes online. THE SHOES WOULD BE REMADE UP TO THREEE TIMES IF NECESSARY.
We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.
When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.
Like many websites, we use «cookies» to enhance your experience and gather information about visitors and visits to our websites. Please refer to the «Do we use ‘cookies’?» section below for information about cookies and how we use them.
If still the fit is not correct, your money will be REFUNDED, EXCEPT the cost for SHIPPING. We are the only online dance-shoe company that offers this guarantee to our customers with a very fair price for high quality custom made shoes. IMPORTANT: sometimes faxes do not come in the actual size. Please make sure that you measure from the longest toe to the heel in a straight line and measure the ball of both feet all the way around. Our fax number is. 1-877-848-4350 For detailed instructions on how to take the tracings with the measurements please click this link http://www.mrtangoshoes.com/en/contact What information do we collect?
We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.
- When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.
- Like many websites, we use «cookies» to enhance your experience and gather information about visitors and visits to our websites. Please refer to the «Do we use ‘cookies’?» section below for information about cookies and how we use them.
How do we use your information?
We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To allow us to better service you in responding to your customer service requests.
To quickly process your transactions.
- To administer a contest, promotion, survey or other site feature.
If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the «How can you opt-out, remove or modify information you have provided to us?» section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and ‘members-only’ content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.
How do we protect visitor information?
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.
Do we use «cookies»?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won’t have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.
Do we disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term «outside parties» does not include www.mrtangoshoes.com. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
How can you opt-out, remove or modify information you have provided to us?
To modify your e-mail subscriptions, please let us know by modifying your preferences in the «My Account» section. Please note that due to email production schedules you may receive any emails already in production.
To delete all of your online account information from our database, sign into the «My Account» section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.
Third party links
In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).
Changes to our policy
If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on August 6, 2003.
Questions and feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.
Online Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.
Your consent
By using our site, you consent to our privacy policy.
Please, take your time to read the following information carefully:
Products returned for exchange MUST NOT be worn. please try on your shoes on a clean and soft surface to avoid the soiling of suede soles. shoes with soiled soles, or shoes which have been used on a hard surface cannot be returned for exchange.
You will be responsible for the shipping costs on exchanged or returned products, except for exchanged items shipped from us to you.
If you are a new customer and decide that you don’t want to send in your feet measurements, and order your shoes with a regular size, our return policy WILL NOT apply in case there is a misfit. On the other hand, older customers, or those who have successfully sent in the feet outlines, will be covered by our Return Policy.
Before you send the shoes back, email us at info@mrtangoshoes.com, stating the reasons for your return. You will receive further instructions for returning the shoes.
Shoes must be returned within 4 days after delivery and must be completely clean. Please attach a copy of your receipt and a letter stating the reason for your return.
If you receive the shoes you ordered and they don’t have fit or size issues and you decide that you want to make changes this WILL NOT be covered by the exchange and return warranty, so you would need to send the shoes back to our main factory in Colombia for any modification and you may have to pay a modification fee, as a customer you will be responsible for shipping costs.
We will make a new pair of shoes with the necessary corrections without any extra cost. In order to do the latter, nonetheless, we will require you to take pictures of your feet with your shoes on and email them to us, so that we can precisely see the cause of the misfit. This step is crucial in order for us to amend the shoes!
REMEMBER to always make your feet measurements, as explained here, and email them to us at info@mrtangoshoes.com. This will undoubtedly reduce the chances of your shoes not having the right specifications
When a shoe color combination is considered exotic, the exchange and return warranty does not apply, the customer will be warned.
IN STOCK SHOES
This product has some special conditions different from the custom made products. Exchanges only apply for manufacturing defects, if the sizing is incorrect, please contact customer service to receive instructions for product exchange warranty and policies. For stock products It IS NOT POSSIBLE to select different materials, heels, colors, cushioning or any other service offered for other products of the company, if customer wants the same model with some customization immediately this order will be considered as custom made and will apply the costs and delivery times for the products made to measure. We will not process any custom order based on stock products until the customer contacts us. The number of products that a customer can order may vary depending on stock quantity availability. Please read the product description before ordering, the stock products have a specific range of sizes, so make sure your size is available.
Customers who own Custom Shoe Lasts can order stock designs, but as we mentioned before, you must contact us first to get all the necessary information regarding the adaptation of the product, delivery times and pricing.
We reserve the right to modify, change, remove or discard any stock product/collection published in our website at will.
Stock products ARE NOT COMPATIBLE with coupons, discounts, promo codes, instructor discounts, promotional campaigns, welcome discounts, birthday discounts or any other discount active now or in the future.
Products with free shipping are limited to the United States continental ground, if the customer is located outside this specific region, the delivery costs must be assumed by the customer. Some stock products are not eligible for money refund, so please check the extended information tab on every product description to be sure about what products apply for refunds
NO REFUNDS FOR SHOE-LAST ORDERS!
Customs duties for countries outside the United States must be paid by the customer. Click here for more detailed information on this regard.
However, you must assume the cost for the shipping back to our office in San Diego when returning the shoes.
The address for returned merchandise is:
6878 Navajo Rd unit #86
San Diego California 92119
For further information call us at 786 888 6619, or email us at info@mrtangoshoes.com.
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
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The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of www.mrtangoshoes.com. The collective work includes works that are licensed to $(Mr Tango Shoes). Copyright 2003, $(Mr Tango Shoes) ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with $(Mr Tango Shoes) or purchasing $(Mr Tango Shoes) products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with $(Mr Tango Shoes) or to purchase $(Mr Tango Shoes) products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by www.mrtangoshoes.com. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
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Warranty Disclaimer
This site and the materials and products on this site are provided «as is» and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, $(Mr Tango Shoes) disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. $(Mr Tango Shoes) does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. $Mr Tango Shoes) does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
www.mrtangoshoes.com shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if $(Mr Tango Shoes) has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Promotional Items/Pricing/discounts
Promotional items such as COMBOS or any other promotional item derivative of a marketing campaign activity will always have the maximum discount applied, so it is expressly forbidden to use discount coupon codes on these items, whatever the nature of the benefit, code or promotional coupon, in no way it is allowed to combine them with current published promotions, this includes lifetime codes for instructors, affiliates links, as well as distributors, retailers and regular customers.
Any attempt to use coupon codes on promotional items will automatically result in the cancelation of the order.
BLACK FRIDAY & SPECIAL SEASONS
All custom made products delivery time wich is 4 to 6 weeks in regular season but it will be increased to 8 to 9 weeks on every custom made order received within November 20th to November 26 of 2018, due to the higher orders volume, so please be patient with the extended processing time
IN STOCK SHOES
This products have some special conditions different to the custom made products conditions.
Exchanges and refunds only apply for manufacturing defects if the sizing is incorrect, please contact customer service to receive instructions for product exchange warranty and policies.
For stock products It IS NOT POSSIBLE to select different materials, heels, colors, cushioning or any other service offered for other products of the company, if customer wants the same model with some customization immediately this order will be considered as custom made and will apply the costs and delivery times for the products made to measure. We won’t process any custom order based on stock products until customer contact us.
The quantity of products that customer can order may vary depending on stock quantity availableness.
Please read product description before ordering, the stock products have a specific range of sizes, so make shure your size is available.
Customers who own Custom Shoe Lasts can order stock designs, but as we mentioned before, you must contact us first to get all the necesary information regarding the adaptation of the product, delivery times and pricing.
We reserve the right to modify, change, remove or discard any stock product/collection published in our website at will.
Stock products ARE NOT COMPATIBLE with coupons, discounts, promo codes, instructor discounts, promotional campaigns, welcome discounts, birthday discounts or any other discount active now or in the future.
Products with free shipping are limited to the United States continental ground, if customer is located outside this specific region, the delivery costs must be assumed by the customer.
Typographical Errors
In the event that a $(Mr Tango Shoes) product is mistakenly listed at an incorrect price, $(Mr Tango Shoes) reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. $(Mr Tango Shoes) reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, $(Mr Tango Shoes) shall issue a credit to your credit card account in the amount of the incorrect price.
Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by $(Mr Tango Shoes) without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Notice
www.mrtangoshoes.com may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to $(Mr Tango Shoes).
Miscellaneous
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of $(Mr Tango Shoes) products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of $(Mr Tango Shoes) products) must be commenced within one (1) year after the claim or cause of action arises. $(Mr Tango Shoes)’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. $(Mr Tango Shoes) may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a $(Mr Tango Shoes) or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Participation Disclaimer
$(Mr Tango Shoes) does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, $(Mr Tango Shoes) is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, $(Mr Tango Shoes) reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to www.mrtangoshoes.com in its sole discretion.
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You agree to indemnify, defend, and hold harmless $(Mr Tango Shoes), its officers, directors, employees, agents, licensors and suppliers (collectively the «Service Providers») from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
Third-Party Links
In an attempt to provide increased value to our visitors, $(Mr Tango Shoes) may link to sites operated by third parties. However, even if the third party is affiliated with $(Mr Tango Shoes), $(Mr Tango Shoes) has no control over these linked sites, all of which have separate privacy and data collection practices, independent of $(Mr Tango Shoes). These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, $(Mr Tango Shoes) seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
Mr. Tango Shoes has a special present for you: on the month of your birthday, we will give you a present of a $25.00 COUPON DISCOUNT.
Coupon discount valid only during your birthday month – You will need to provide a valid proof of your birthday. Also, you can send documents by email at info@mrtangoshoes.com
Note: Does not apply with other promotions
FAQ
Yes, this an important step in order to make a purchase. You can register either before your purchase, or after you have selected your items.
Once the package has been shipped, you will receive the corresponding tracking number to your email.
You can either provide your Credit Card information, or use PayPal.
Please, visit our Measurements Guide for more detailed information.
The shipping process may take up to four weeks. We do offer a special delivery service in case you need your shoes to be delivered much sooner. Our shoes are manufactured by expert artisans who take their time to make your Mr. Tango Shoes with the highest quality possible. You will be notified once we have generated a tracking number for your order.
There is a general rule that applies to heels in the dancing world: The narrower and the higher the heel, the more experienced you ought to be to wear it. For more detailed information visit our Heel Style section
Send us an email to info@mrtangoshoes.com requesting for the tracking number. We will get back to you soon afterward.
Yes! We can’t stress enough how important this is. For our Return Policy to be valid, it is crucial that you send the measurements first. Although you may have provided a regular shoe size in your order, (e.g. 8) that size alone does not guarantee the fit of your shoes. If you do not send in the measurements – consequently deciding to order a standard size – and it turns out that the shoes do not fit well, the Return Policy will not apply. Please, refer to our Measurements Guide for further information.
Extremely safe. We are using top-notch security systems, with the highest security ratings. Any page which has sensitive information on it (for example payment) is encrypted using Secure Sockets Layer (SSL) technology – and it is estimated that the most powerful computers in the world would take 149,745,258,842,898 years to crack the sort of encryption we use. This means that information passed between your computer and our website cannot be read by someone else.
A shoe Last is the mold around which the upper part of the shoe is built. The shoe Last is, if made with the right measurements, a representation of your foot, an identical replica. For that reason, having a custom made Last would help us make as many shoes as you want without having to worry about a possible mis-fit. But do not worry!! Once you give us your feet outlines we will select the shoe Last that is the closest to being a replica of your feet. For more information on this regard, visit our Shoe Last section here.
